The objective of the analytical framework for Human Resources called People Insights is to improve the quality and accuracy of decision-making processes at all organizational levels through (1) analytical models for predictive analysis and machine learning, (2) automation of processes involving data extraction, integration, and enrichment, (3) spatial analysis, and (4) data visualization.
People Insights is a framework composed of inference models involving scores and correlation analysis of HR variables: Flight Risk Score: an indicator providing information on the risk of employees leaving the company; Job Performance Predictor: a score to support recruitment, selection, and promotion processes; HR Data Correlation: assessment of the correlation level between employee attributes and job performance (e.g., distance from workplace vs. performance).
The main challenges of Human Resources areas addressed by the solution can be summarized as follows:
1. Increase talent retention rates;
2. Proactively identify individuals showing signs of negative variation in their professional performance;
3. Improve HR performance in hiring processes in terms of both productivity and accuracy (i.e., selecting the best candidate for available positions).
The main benefits of using the People Insights application include:
1. Reduction in turnover indicators
2. Improvement in individual and collective performance levels
3. Reduction of risks in personnel allocation in critical projects for the company
4. Greater accuracy in promotion processes
5. Identification of improvement opportunities via training or other HR actions
6. Increased confidence in leadership
The solution was implemented using the following components:
1. People Insights (PI) Engine: a set of preparation workflows implemented via Trifacta that prepares data from the HR/Payroll system, and inference models written in the R programming language;
2. Visual data analysis models in Tableau and Power BI with model results and statistical analyses of personnel movement.
3. Trifacta: platform to execute the workflows that implement preparation and predictive analysis models.
4. Visualization tool: Tableau or Power BI.